Scope Session support
Let’s sort it out.
Send your app version, iOS version and a short description of what happened.
support@madebykal.com ↗Please do not send passwords, payment details, full backups or private photos unless they are needed to resolve the problem.
Restore a purchase
Use Restore Purchases in Settings with the Apple Account used for the original purchase. Restoring a purchase restores logging access, not local imaging records.
Recover your records
Use Settings → Restore Backup from Files to select a complete Scope Session backup. Review the counts before replacing your library. CSV and PDF reports are readable exports; they do not restore the complete library.
If your library will not open
Unlock your iPhone and try again. Keep the app installed and contact support if the problem continues. Removing the app may remove its local records.
Privacy and security
For a privacy request, email privacy@madebykal.com. Report security issues to security@madebykal.com.